data corruption on logical drive and backup error and creating new VHD

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i got na error on arcserve 16.5 sp1 + patches

the backup job had erros: aw0553   e  ae11007

aw0553   07/07/2014 10:24:03    530      3        unable create sub-session metadata volume e:.

ae11007  07/07/2014 10:24:03    530      3         there invalid index allocation header signature.

the ca support suggested error in drive "e:", data corruption, etc

the vm (with "e:" drive) chkdsk showed no errors on drive "e:" , no errors found on system logs, disk errors , physical machine have no errors too.

i´m trying "predict" next step ca support , i´m thinking in trying create new vhd file , options do i have.

it useful copy/paste , create duplicated vhd fie? (and maybe "duplicating" problem in new vhd file?)

there disk operations in hyper-v (powershell or gui) create new "fresh" vhd, replace "suspect" vhd?

it useful create new vhd using edit disk option in gui? idea create new vhd based on existing vhd, identical, without risks in "duplicating" problem?



hi kayzersoze,

"there disk operations in hyper-v (powershell or gui) create new "fresh" vhd, replace "suspect" vhd?"

i'm afraid there no such way .

you may try use hyper-v manager create new vhd file attach vm :

if issue persists , suggest contact arcserve further assistance .

best regards

elton ji

we trying better understand customer views on social support experience, participation in interview project appreciated if have time.
helping make community forums great place.



Windows Server  >  Hyper-V



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