When Excel crash for one user, It crash all the Excel of all users on the TSE

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hi,

i have .net 3.5 sp1 application open excel 2003 file , start excel vba code (excel.application.run). the application running on windows 2003 r2 tse , used many users on tse. sometimes excel crash 1 user when crash 1 user, close excel.exe started users on tse.

"normaly" each excel.exe run in different user session runs in separeted memory on tse ... don't understand how 1 excel can crash of excel in sessions.

please !

hello,

 

thanks feedback.

 

based on current status of issue, microsoft excel 2003 sessions crash when vba code triggered custom code based on .net framework 3.5.  

 

as event viewer doesn’t log related error during issue occurs, need analyze memory dump in order find root cause. unfortunately, debugging beyond can in forum. suggestion contact microsoft customer service , support (css) via telephone dedicated support professional can assist request.

 

note:

to obtain phone numbers specific technology request please take @ web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;en-us;phonenumbers

 

if outside please see http://support.microsoft.com regional support phone numbers.

 

thanks understanding , cooperation. hope issue can fixed soon.

 

 

lionel chen

technet subscriber support in forum

if have feedback on our support, please contact tngfb@microsoft.com



Windows Server  >  Remote Desktop Services (Terminal Services)



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