Windows Server 2008 R2 Hangs at "Applying User Settings" after Microsoft .NET Framework 4.0 update and reboot.

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i installed new active directory domain controller using windows sever 2008 r2 service pack 1.  after installed server 2008 r2 sp1 dcpromo machine , made third domain controller in our domain.  everything running fine until windows automatic updates installed microsoft .net framework 4.0.  the install seemed take forever let install , left work home.  the next day when returned work server @ main log on screen press (ctrl-alt-del).  i logged on enterprise admin credentials , screen changed "applying user settings" , hung there.  i left alone , never logs in.  i left in state 24 hours , not log in.  i had hard reboot machine , able to log on in safe mode.  however, unable uninstall .net framework 4.0 extended , .net framework 4.0 client profile.  i final result error code of 0x80070641 .  please can not log new domain controller.

here log file.

os version = 6.1.7601, platform 2, service pack 1
os description = win2k8r2 - x64 standard edition service pack 1
os version information 
commandline = "c:\windows\microsoft.net\framework64\v4.0.30319\setupcache\extended\setup.exe" /repair /x86 /x64 /parameterfolder extended
timezone = pacific standard time
initial lcid = 1033
environment details 
succeeded
using simultaneous download , install mechanism
succeeded
operation: repairing
operation type 
package name = microsoft .net framework 4 extended setup
package version = 4.0.30319
package details 
user experience data collection policy: disabled
user experience data collection policy 
succeeded
operation updated to: uninstalling

logging global blocks


pre-installation warnings:
  1. uninstalling microsoft .net framework may cause applications cease function.
servicecontrol operation succeeded!
action complete
msi (c:\windows\microsoft.net\framework64\v4.0.30319\setupcache\extended\netfx_extended_x64.msi) uninstall failed. msi log: microsoft .net framework 4 extended setup_20111115_122318329-msi_netfx_extended_x64.msi.txt
performoperation returned 1601 (translates hresult = 0x80070641)
action complete
c:\windows\microsoft.net\framework64\v4.0.30319\setupcache\extended\setuputility.exe signature verified setuputility.exe
exe (c:\windows\microsoft.net\framework64\v4.0.30319\setupcache\extended\setuputility.exe) succeeded.
exe log file: dd_setuputility.txt
action complete
msi (c:\windows\microsoft.net\framework64\v4.0.30319\setupcache\extended\netfx_extended_x64.msi) uninstall failed. msi log: microsoft .net framework 4 extended setup_20111115_122318329-msi_netfx_extended_x64.msi.txt
performoperation returned 1601 (translates hresult = 0x80070641)
action complete
item failed. onfailurebehavior item not specified.
default behavior repair , uninstall continue , report failure.
action complete
final result: installation failed error code: (0x80070641), "the windows installer service not accessed. can occur if windows installer not correctly installed. contact support personnel assistance. " (elapsed time: 0 00:00:10).

hi,

 

please perform following troubleshooting steps reinstall microsoft .net framework 4.0.

 

step 1: clean boot

==============

please disable startup items , third party services when booting. method determine if issue caused loading program or service.

 

1. click start, type "msconfig" (without quotation marks) in start search box, , press enter.

note: if prompted, please click continue on user account control (uac) window.

 

2. click "services" tab, check "hide microsoft services" box , click "disable all" (if not gray).

3. click "startup" tab, click "disable all" , click "ok".

 

then, restart computer. when "system configuration utility" window appears, please check "don't show message or launch system configuration utility when windows starts" box , click ok.

 

note: temporarily disabling startup group prevents startup programs loading @ startup. should not affect system or other programs. can manually run these programs later.

 

please boot system clean boot mode , continue step 2.

 

step 2: uninstall .net framework

============================

1. please download tool following link:

http://windowsuu.com/tools/dotnetfx_cleanup_tool.zip

 

please note: third-party product discussed here manufactured company independent of microsoft. make no warranty, implied or otherwise, regarding product's performance or reliability.

 

2. please save zip file (dotnetfx_cleanup_tool.zip) above link local desktop , extract it.

3. right click cleanup_tool.exe , click "run administrator" run tool.

4. please follow instructions.

 

in "product cleanup:" box, please select ".net framework - versions".

 

5. click "cleanup now".

 

step 3: manually download , install microsoft .net framework components

==============================================================

microsoft .net framework 4 (standalone installer)

http://www.microsoft.com/download/en/details.aspx?id=17718

 

step 4: how return clean boot

===================================

1. click start, type "msconfig" (without quotation marks) in start search box, , press enter.

note: if prompted, please click continue on user account control (uac) window.

 

2. on "general" tab, click "normal startup - load device drivers , services".

3. click ok. click restart when prompted restart computer.

 

regards,

please remember click “mark answer” on post helps you, , click “unmark answer” if marked post not answer question. can beneficial other community members reading thread.


Windows Server  >  Windows Server General Forum



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