Windows Server 2012 R2 crash message


hello all

i have server (windows server 2012 r2) hosted data centre. server crashed , bringing following error message:

"page fault in non paged area"

the data centre has checked hardware , has reported no faults in this.

i can log onto server client tries to, server crashes. both of connecting server remotely. 

what causing error , how rectify server , running again?

i appreciate responses , help!

hi,

please understand, solidly troubleshoot crash issue, need debug crash dump files. unfortunately, debugging beyond can in forum. can provide general suggestions here.

if issue still occurs, support call our product service team needed debugging service. we'd recommend contact microsoft customer support service (css) assistance problem can resolved efficiently. obtain phone numbers specific technology request please take @ web site listed below:

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers


best regards
cartman
please remember mark replies answers if help. if have feedback technet subscriber support, contact tnmff@microsoft.com



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