product key

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my product key not working.  

hi joanna,

yes, there different policy in different areas. you’d better contact local customer service center confirm state of product key. phone activation process provide appropriate phone number call.

you can find your local custom support number on link below.

http://support.microsoft.com/gp/customer-service-phone-numbers/en-us

best regards,

greta ge
technet community support

it's recommended download , install configuration analyzer tool (offcat), developed microsoft support teams. once tool installed, can run @ time scan hundreds of known issues in office programs.



Microsoft Office  >  Word IT Pro Discussions



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