Server 2003: ntbackup "skips" D:\

hello all.  i'm seeing 2003 server standard (non-domain) dat72 tape drive skipping d:| during selective backup.  i'ts happenign every day, whether or not users connected , after server reboot.  system has c: (system) , d: (data) partition, using ntbackup, , user manually selecting c: , d: drives system state. 

here's printout of backup log on given day.  part skipping d:| beacuse can't find file specified losing me, since in other respects d: drive accessible.  ntfs permissions allow system , administrators full control.  any thoughts?  thank you!  the rest of post printout:   

backup status
operation: backup
active backup destination: 4mm dds
media name: "media created 04/04/2011 @ 11:33 am"

volume shadow copy creation: attempt 1.
backup (via shadow copy) of "c: "
backup set #1 on media #1
backup description: "set created 04/04/2011 @ 11:34 am"
media name: "media created 04/04/2011 @ 11:33 am"

backup type: normal

backup started on 04/04/2011 @ 11:35 am.
backup completed on 04/04/2011 @ 12:07 pm.
directories: 3908
files: 35487
bytes: 9,555,437,113
time:  31 minutes and  58 seconds
backup (via shadow copy) of "d: "
backup set #2 on media #1
backup description: "set created 04/04/2011 @ 11:34 am"
media name: "media created 04/04/2011 @ 11:33 am"

backup type: normal

backup started on 04/04/2011 @ 12:07 pm.
warning: unable open "d:\" - skipped.
reason: system cannot find file specified.

backup completed on 04/04/2011 @ 12:07 pm.
directories: 0
files: 0
bytes: 0
time:  1 second
backup (via shadow copy) of "system state"
backup set #3 on media #1
backup description: "set created 04/04/2011 @ 11:34 am"
media name: "media created 04/04/2011 @ 11:33 am"

backup type: copy

backup started on 04/04/2011 @ 12:07 pm.
backup completed on 04/04/2011 @ 12:09 pm.
directories: 192
files: 2897
bytes: 560,436,879
time:  1 minute and  27 seconds

----------------------

verify status
operation: verify after backup
active backup destination: 4mm dds

verify of "c:"
backup set #1 on media #1
backup description: "set created 04/04/2011 @ 11:34 am"
verify started on 04/04/2011 @ 12:09 pm.
verify completed on 04/04/2011 @ 12:41 pm.
directories: 3908
files: 35487
different: 0
bytes: 9,555,437,113
time:  31 minutes and  39 seconds

verify of "media created 04/04/2011 @ 11:33 am"
backup set #2 on media #1
backup description: "set created 04/04/2011 @ 11:34 am"
verify started on 04/04/2011 @ 12:41 pm.
verify completed on 04/04/2011 @ 12:41 pm.
directories: 0
files: 0
different: 0
bytes: 0
time:  1 second

verify of "system state"
backup set #3 on media #1
backup description: "set created 04/04/2011 @ 11:34 am"
verify started on 04/04/2011 @ 12:41 pm.
verify completed on 04/04/2011 @ 12:43 pm.
directories: 192
files: 2897
different: 0
bytes: 560,436,879
time:  1 minute and  31 seconds

----------------------

 

 

hi,

first, mean (it should not permission issue) if is, error should access denied or similar. sorry confuse.

test following suggestions:

1. check whether shadow copy enabled on drive d. if available, set size smaller or clear old snapshots , test backup again.

2. have try on steps provided in artcile:

windows server 2003 cannot perform backup jobs tape devices on storage area network

http://support.microsoft.com/default.aspx?scid=kb;en-us;842411

3。also try hotfix:

new volume shadow copy service update available fixes various volume shadow copy service problems in windows server 2003

http://support.microsoft.com/kb/913648/en-us

4. let know whether backup onto hard disk successful.

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shaon shan |technet subscriber support in forum |if have feedback on our support, please contact tngfb@microsoft.com

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