Windows server 2012R2 - Cluster-aware application fails to detect an active cluster on target machines

hi there,

we maintaining application based on 3 layers (db, ws, application services).
application cluster-aware, meaning once cluster configured on target machine install shield running,
further optionallities being unlocked , visible editing , define how resource groups react part of application's operations.

this issue is, when trying run install shield on winserver 2012r2, fails detect active cluster.we had no issue when using winserver 2008r2 , older versions (not sure if  encounter similar issues on winserver 2012).

upon debugging install shield, seems initiates call pre-defined windows internal class, aventually uses windows dll named 'msclusterlib.dll'.
dll cannot located part of machines registry keys or assemblies.

1. since not find information on net it, wondering if in winserver 2012r2 validation , retrievement of cluster information should done differently? 

2. ran similar issue while working on winserver 2012r2/2012?

your appreciated.

 

hi shtiv_o,

as far know dll related issue occur on server 2008 , 2008r2 platform, consider times our debugging clue may not catch real culprits. it's suggested contact microsoft customer support services (css) dedicated support professional can on issue.

to obtain phone numbers specific technology request, please refer website listed below:

http://support.microsoft.com/default.aspx?scid=fh;en-us;phonenumbers¡¯

if outside us, please refer http://support.microsoft.com   for regional support phone numbers.

thanks understanding.

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Windows Server  >  High Availability (Clustering)