Remote Desktop Services Licensing "Credentials not available"

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dear community,

we have remote desktop service licensing server activated , having user cals there already on 2008 r2 server in workgroup (dmz).
@ moment there's no chance activate a  separate win 2008 terminal server connect license server running on 2008 r2.
both servers in same workgroup , subnet. licensese installed 2008 , 2008r2 servers.

if check licensing diagnosis:
error:  credentials "not available"  , entering remote(servername\user) user credentials not work.  not applied. (even when using admin credentials)

what can done ?

regards

 

hi,

 

from description, understand windows server 2008 remote desktop sessions hosts (terminal services) unable discover remote desktop services licensing (terminal server license server) within workgroup environment.

 

please following these steps check:

 

executed following procedures remove 'remote desktop services' customer installed incorrect component.

 

1.  select start\all programs\administrative tools\server manager

2.  select roles.

3.  select remove roles.

4.  deselect 'remote desktop services'.

5.  select next.

6.  select remove.

7.  select close.

8.  select yes , restart.

 

executed following procedures install 'remote desktop session host' component of 'remote desktop services'.

 

9.  select start\all programs\administrative tools\server manager

10. select roles.

11. select add roles.

12. select 'remote desktop services'.

13. select next (twice).

14. select 'remote desktop session host'

15. select next (twice).

16. select 'do not require network level authentication'

17. select next.

18. select 'per device'.

19. select next (three times)

20. select install.

21. select close.

22. select yes restart.

 

 

executed following procedures configure terminal server license server.

23. select start\run

24. type: tsconfig.msc

25. in right-hand pane, double-click 'remote desktop license servers' below licensing field.

26. select 'per device'

27. select add within 'specified license servers' box.

28. type fqdn or ip address of license server.

29. select add.

30. select ok.

 

then try again if problem exists.

technology changes life……


Windows Server  >  Remote Desktop Services (Terminal Services)



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