Inbox items disappear until you re-select the view


we using server 2008r2 terminal server setting , have office 2007 installed on terminal server.  terminal users experience inbox items in outlook disappearing.  can them going to  view, current view , reselecting view that's checked.  ideas causing this?  intermittent , not happen few days , occur.

hi,

 

1.       make sure have installed latest updates office 2007 , terminal server.

 

do users have problem? if problem occurs in individual user, may need check user profile. whether outlook pst profile larger slow open or view.

 

2.       make sure terminal services-enabled computer install mode before install office 2007.

 

with manual installations, in order terminal services replicate necessary registry entries or .ini files each user, user must install application using add or remove programs in control panel. can install applications command line using change user /install command, using add or remove programs preferable.

 

configure terminal services-enabled computer install mode

1.         click start, click run, type cmd, , click ok.

2.         at command prompt, type following command, , press enter:

change user /install

 

when installation complete, configure terminal services-enabled computer execute mode.

configure terminal services-enabled computer execute mode

1.         click start, click run, type cmd, , click ok.

2.         at command prompt, type following , press enter:

change user /execute

 

you can check whether add-in, com lead issue. please open outlook 2007 in safe mode see whether issue still exists.

1.  open start menu , click on run.

2.  type command line outlook /safe in open: field (note: there space between outlook , forward slash). click ok

3.  open outlook client in safe mode.

 

more information:

deploy 2007 office system terminal services

http://technet.microsoft.com/en-us/magazine/2008.02.officets.aspx

 

work office safe modes

http://office.microsoft.com/en-us/outlook-help/work-with-office-safe-modes-hp010140792.aspx

 


technology changes life……


Windows Server  >  Remote Desktop Services (Terminal Services)



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