Easy print and EventID: 1111

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hello,

 

one of our customers having troubles printing on terminal service single machine. machine has usb-connected brother printer (brother dcp-350c) printing on – fails report in event log:

 

eventid 1111:

driver brother dcp-350c printer required printer brother dcp-350c printer unknown. contact administrator install driver before log in again.

 

the same error reported every local installed printer sometimes - looks problem can avoided if make changes remote desktop settings – un-checking , again checking checkbox “printers” on local resources tab….?

 

the client computer running windows xp sp3 .net framework 3.5 sp1 (including .net 3.0 sp2) , server windows 2008 default gpo-setting easy print (which should mean easy print enabled). due font-problem client computer has installed hotfix mentioned in microsoft article (and solved font problem): http://support.microsoft.com/kb/946411.   

 

does know if it’s possible un-check/check – , if – why , how automate solution..?

have rds role installed?

thanks!


Windows Server  >  Remote Desktop Services (Terminal Services)



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